Information we collect
When you request a quote, the information you provide may include your name, email address, phone number, service required, property address, number of bedrooms, preferred date and any notes you add about the property or job.
If you contact us by email, phone or WhatsApp, we also receive the information you choose to include in that conversation.
Why we use it
We use enquiry information to understand the property and service required, respond to you, prepare and discuss a quote, coordinate requested work, maintain appropriate business records and deal with questions or issues connected with a service.
Our basis for using information
Depending on the circumstances, we may process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to meet a legal obligation, or because we have a legitimate business interest in responding to enquiries and operating Tidy Hub responsibly.
Who may receive it
Information may be handled by service providers that support our website, communications and day-to-day business operations, and by professional advisers or authorities where this is reasonably necessary or legally required. We do not publish the information submitted in a quote request.
How long we keep it
We keep personal information only for as long as reasonably necessary for the purpose it was collected for, including providing a requested service, maintaining business records and meeting applicable legal or accounting requirements.
Your choices and rights
UK data protection law gives individuals rights over their personal information in certain circumstances, including rights to ask for access, correction, deletion, restriction or objection. You can contact Tidy Hub using the details on this page if you want to make a request or ask a question.
Contact Tidy Hub
For privacy questions, contact info@tidyhub.co.uk or call 07760 350 934.